Privacy Policy
Premier Car Removals
This Privacy Policy outlines how Premier Car Removals (operated by Premier Metals Corporation Pty Ltd ATF Premier Group Australia Unit Trust, ABN 37 259 429 351) collects, uses, discloses, and protects your personal information when you visit or interact with www.premiercarremoval.com.au (“the Website”).
By using this Website, you agree to the terms of this Privacy Policy.
1. Collection of Personal Information
We collect personal information necessary to provide you with car removal, scrap car buying, and related services. Information collected may include:
- Full name
- Phone number
- Email address
- Residential or pickup address
- Vehicle details (registration number, VIN, make, model, condition)
- IP address and browser/device data (via analytics tools)
- Any other information you voluntarily provide
We collect this data through online forms, direct communications (e.g., email, phone), and website usage.
2. Use of Personal Information
We use your personal information to:
- Respond to enquiries and provide quotes
- Arrange vehicle pickups or removals
- Process payments and issue receipts
- Improve our services and website functionality
- Communicate service updates, offers, or important notices
- Comply with legal obligations or law enforcement requests
We do not sell, rent, or trade your personal information.
3. Disclosure to Third Parties
We may share your information with:
- Internal staff and authorised contractors
- Third-party service providers (e.g., towing operators, payment gateways)
- IT and website hosting providers
- Legal or regulatory authorities (where required)
All third parties are bound by confidentiality and are only given access to the data needed to perform their functions.
4. Website Analytics and Cookies
We use cookies and similar technologies (e.g., Google Analytics) to collect:
- IP address and location data
- Page views and browsing behaviour
- Device type and operating system
Cookies help us personalise your experience, track website performance, and improve usability. You can disable cookies through your browser settings.
5. Data Security
We take reasonable precautions to safeguard your personal information, including:
- Secure servers and data encryption
- Firewalls and malware protection
- Access restrictions to sensitive data
- Staff training and confidentiality obligations
Despite our best efforts, no internet transmission is completely secure. You use the Website at your own risk.
6. Third-Party Links
This Website may contain links to third-party sites. We are not responsible for the content, privacy practices, or data handling of those websites. We recommend reviewing their privacy policies separately.
7. Access and Correction
You may request access to or correction of your personal information at any time. To make a request, please contact us using the details below. We will respond within a reasonable timeframe and may require identity verification.
8. Changes to This Policy
We reserve the right to modify or update this Privacy Policy at any time. Changes will take effect when posted on the Website. Please check this page regularly for updates.
9. Contact Us
If you have any questions about this Privacy Policy, wish to access or correct your data, or need to make a complaint, contact:
Premier Car Removals
Email: enquiries@premiermetals.com.au
Address: 87 Kelvin Road, Maddington WA 6109
Phone: 0406 996 661
You may also contact the Office of the Australian Information Commissioner (OAIC) via www.oaic.gov.au if you are dissatisfied with our response to your privacy concerns.
